GUEST WI-FI • CAPTIVE PORTAL • LAW 5651 COMPLIANT LOGGING

Secure, Fast and Fully Compliant Internet Access for Your Guests.

From hotels to shopping malls, hospitals to campuses, we manage your public wireless networks from one place. With a branded welcome page, flexible authentication, access logs compliant with Turkish Law No. 5651 and per-user bandwidth control, guest internet stops being a burden.

  • 5651

    Legal Logging

    Time-stamped records

  • KVKK

    Compliant Portal

    Privacy notice & consent

  • QoS

    Bandwidth Control

    Per-user limits

  • One Panel

    Multi-Site

    All branches in one place

bilnet-hotspot • hotel-bodrumLIVE
ACTIVE USERS
1,284
SESSIONS TODAY
3,962
Room No. + Surname58%
SMS Verification31%
Voucher11%
LIVE TRAFFIC842 MbpsPER-USER LIMIT20 Mbps

Law 5651 log archive: timestamp verified

New session • iPhone • Room 214 • Guest VLAN

Representative view of the hotspot management panel.
AUTHENTICATION METHODS

Login Options That Fit Your Venue

  • SMS Verification
  • Room No. + Surname (PMS)
  • Voucher
  • QR Code
  • RADIUS / LDAP
  • Corporate Account
CAPTIVE PORTAL

A Welcome Page That Reflects Your Brand

The moment guests connect, they're greeted with your logo, colors and message. Logging in takes seconds, and the privacy notice and consent steps are completed on the same screen in line with legal requirements.

  • Branded Design

    Logo, colors, background and language options are customized per location; a multilingual portal led by Turkish and English.

  • Flexible Authentication

    SMS, room number and surname, voucher, QR code or corporate account — with separate methods and rules for each location.

  • KVKK-Compliant Consent

    The privacy notice, explicit consent and marketing permission are collected separately, and consent records are retained for audits.

  • Campaigns & Redirects

    A campaign page, survey or redirect to your website after login turns your guest network into a communication channel.

Bilnet Hotel

Welcome to Free Wi-Fi

Choose how you'd like to connect.

Room No. + SurnameSign in with SMSVoucher CodeI have read and accept the privacy notice.Connect to the Internet
Representative mobile view of the captive portal welcome page.
LAW 5651 COMPLIANT LOGGING

A Logging Infrastructure That Meets Legal Obligations Automatically

Under Turkish Law No. 5651, businesses that provide internet access are classed as public-use providers and must keep access logs. Our hotspot infrastructure generates these records without manual intervention, signs them with a timestamp and archives them securely.

Automatic Log Generation

IP assignment, session start/end and authentication records are created automatically for every connection.

Timestamping & Integrity

Records are signed with a timestamp and stored in a way that proves they haven't been altered.

On-Demand Reporting

When authorities request records, the relevant date and user range can be reported within minutes.

  1. USER DEVICEGuest Connects to the NetworkPhone • Laptop • Tablet
  2. HOTSPOT GATEWAYAuthenticationCaptive portal • RADIUS
  3. LOG SERVERAccess RecordsIP assignment and session logs
  4. ARCHIVETime-Stamped RetentionImmutable • Encrypted • Redundant
The flow in which a guest device is authenticated at the gateway, access records are created on the log server and archived with a timestamp.
BENEFITS OF THE HOTSPOT SOLUTION

Turn Guest Internet into Real Value

A well-designed hotspot infrastructure removes legal risk while improving guest satisfaction, network security and marketing reach.

  • Legal Peace of Mind

    Law 5651 and KVKK requirements are met at the infrastructure level, so you're never caught off guard during audits or authority requests.

  • Isolated, Secure Guest Network

    Guest traffic is separated from the corporate network with VLANs, and client isolation prevents devices from reaching each other.

  • Fair Bandwidth

    Per-user speed and quota limits ensure a few heavy users never spoil the experience for everyone else.

  • Strong Brand Experience

    Your welcome page — the very first touchpoint — reflects your brand, and campaigns and announcements reach guests directly.

  • Visitor Analytics

    Peak hours, returning visitors and session durations are reported, so operations and marketing decisions are data-driven.

  • Central Multi-Site Management

    All branches, rules and reports are managed from a single panel, and a new location goes live with the same policies within minutes.

USE CASES

Configured for Every Venue's Needs

The same infrastructure is configured with different authentication methods and policies depending on how each venue operates.

  • Hotels & Resorts

    Room number and surname authentication through the property management system (PMS), automatic access throughout the stay and premium speed packages.

    • PMS Integration
    • Room-Based Login
  • Shopping Malls & Retail

    High concurrent user capacity, SMS verification, post-login campaign pages and visitor density analytics.

    • SMS Verification
    • Campaign Redirects
  • Cafés & Restaurants

    Quick login with a voucher code on the receipt or a table QR code, session time limits and single-panel management across branches.

    • Voucher / QR
    • Time Limits
  • Hospitals

    A separate guest network for patients and companions, fully isolated from medical device and staff networks, with uninterrupted access.

    • Network Isolation
    • Companion Access
  • Schools & Campuses

    Corporate account login for students and staff via LDAP/RADIUS, content filtering and user-group-based policies.

    • LDAP / RADIUS
    • Content Filtering
  • Corporate Guest Networks

    Sponsor-approved or time-limited access for visitors and suppliers — secure internet without touching the corporate network.

    • Sponsor Approval
    • Time-Limited Access
NETWORK MANAGEMENT & SECURITY

Uninterrupted, Controlled Connectivity — Even at Peak Hours

The quality of a guest network depends as much on traffic policies as on wireless coverage. We define user, time and content rules for each location to fit your needs.

Sample guest policy

Speed
20 Mbps / user
Time
4-hour daily session
Quota
2 GB of data per day
Devices
3 devices per person

Values are examples and are set separately for each location and user group.

  • Per-User Speed Limits

    Download and upload speeds are capped per user, group or package.

  • Session Time & Quotas

    Daily time and data quotas are defined, and expired sessions end automatically.

  • Content Filtering

    Access to harmful and inappropriate content is blocked by category, with rules that can vary by location.

  • VLAN & Client Isolation

    Guest traffic is separated from the corporate network, and devices on the same network can't reach each other.

  • Seamless Roaming

    Guests stay connected without logging in again as they move between access points across the venue.

  • Remote Monitoring

    Access point status, user density and traffic are monitored in real time from the central panel.

DELIVERY PROCESS

From Discovery to Go-Live in Four Steps

We start by getting to know your venue and complete the installation without disturbing your guests.

  1. STEP 01

    Site Survey

    Floor plans, coverage needs, user density and your existing network hardware are reviewed on site.

  2. STEP 02

    Network & Portal Design

    Access point placement, VLAN structure, authentication methods and the welcome page are designed.

  3. STEP 03

    Installation & Integration

    Hardware and software are installed, PMS, SMS and directory integrations are set up, and logging is tested.

  4. STEP 04

    Monitoring & Support

    Network health and user experience are monitored continuously, and policy and portal updates are handled for you.

FREQUENTLY ASKED

Frequently Asked Questions

The most common questions about legal obligations, installation and day-to-day use.

  • We offer free internet to our guests — do we need to keep logs under Law No. 5651?

    Yes. Whether paid or free, businesses that provide internet access to the public at a given venue are considered public-use providers and must keep access logs. Our hotspot infrastructure generates and stores these records automatically; we recommend reviewing the details of your obligations with your legal counsel.

  • Can we keep using our existing access points?

    We review your existing network hardware during the site survey. Compatible devices with sufficient capacity are kept and integrated into the infrastructure; we only recommend new hardware where there are coverage or capacity gaps.

  • What do you take into account regarding KVKK?

    A privacy notice is presented on the welcome page, and explicit consent and marketing permission are collected as separate approvals. Collected data is limited to its purpose, access is authorized and consent records are retained for audits.

  • Can we manage multiple branches from one place?

    Yes. All locations are managed from a single panel; branch-specific portals, authentication methods and policies can be defined, and reports can be pulled per branch or in aggregate.

  • Will our guests be affected during installation?

    Installation and cutover are scheduled for the quietest hours at your venue. Once the new infrastructure is ready, the switch takes only a brief interruption, and your guests continue to connect through the new welcome page.

FREE SITE SURVEY

Make Your Guest Internet Secure and Fully Compliant.

Let's assess your venue, user density and existing network infrastructure with our network architect, and prepare a solution proposal covering the right authentication methods, coverage plan and compliance steps.

Venue-specific coverage and capacity assessment

Law 5651 and KVKK compliance checklist

On-site or online technical meeting

Hotspot Discovery Request

Your information is kept confidential in line with KVKK and never shared with third parties.